Switching this setting ON/OFF only affects incoming calls on your desktop and not your phone.Although you won't see or hear the call when it's coming through, a missed call from the phone number will be displayed in your Chat list and Calls screen afterward.Silence unknown callers (available in select countries only): Switch the toggle ON to control who can call you and block calls from phone numbers that aren't saved in your contact list. Click Unblock to remove the phone number from your block list.įor more information, take a look at our article on blocking phone numbers on Rakuten Viber. *Rakuten Viber's security technology cannot read or store your data it will only scan it and compare it to a database of harmful content.īlock list: See which contacts, phone numbers, and businesses are on your block list by clicking Manage. For more information, please review our article on Spam and chain messages.Ĭlick on the toggle to turn the spam check ON and click again to turn it OFF. Spam protection: Allow Rakuten Viber to automatically scan* messages sent from people you've never spoken with to see if they contain harmful email addresses, links, or phone numbers. Tip: You can also find this setting by clicking Set a Rakuten Viber screen lock in the menu under your profile picture. Please note that logging out of your account will deactivate your account on desktop and may cause you to lose some data. If you forget your password, you will need to log out of Rakuten Viber by clicking on the forgot your code section or Log out. To change the password, turn the screen lock OFF and then turn it back ON again you will be prompted to create a new password. To turn OFF the screen lock, follow the same steps as above. Use Ctrl+L (Cmd+L on Mac) to activate the screen lock (or click on Lock Rakuten Viber in the menu under your profile picture) the Rakuten Viber app won't be accessible and you won't receive notifications until you enter your password. Create a password (4 or more characters).Click on the toggle to switch the screen lock ON. Rakuten Viber screen lock: Quickly lock your screen for extra privacy: To learn more about sending a photo in its original size, take a look at the Chats knowledge base. Photo quality You can choose the quality of the photos you send from the following options: When you deactivate or uninstall Rakuten Viber from your desktop, this folder will not be deleted. doc files, will be saved in the folder displayed in this section. Rakuten Viber documents: Any documents that you receive on Rakuten Viber, such as PDF and. When you deactivate or uninstall Rakuten Viber from your desktop, this folder will be deleted. Rakuten Viber media files: All photos, videos, and voice messages received on Rakuten Viber will be saved in the folder displayed in this section. If you turn this toggle OFF you will need to click on the video for it to play. Play videos automatically: Any video sent in the chat will automatically play on a loop. Any media files that aren't opened will be deleted after 14 days as we don't keep your data on Rakuten Viber's servers. If you turn the toggle OFF you will need to download each file manually by clicking on it (opening it). Media downloaded automatically: Allow Rakuten Viber to download all received media files to a dedicated folder automatically. Select if you want to keep your media files for:Īfter that period, your files will automatically be deleted. If you choose to delete them, they will be removed from both your Rakuten Viber media files folder and your chat history on your computer. Keep media: Decide how long you want to keep media files that were sent to you on Rakuten Viber. Terms of use & policies: Read Rakuten Viber's terms of use and policies to learn more. To learn more about message translations, take a look at the Chats knowledge base. Message translations: Select in which language you would like to see translations. Launch Rakuten Viber in the background: Rakuten Viber is launched with your computer, and appears minimized in the Windows notification area at the bottom corner of your screen.Ĭhange language: Select a language in which you want to display the Rakuten Viber app. Start up: If the toggle is ON Rakuten Viber will automatically start working in the background when you log into your computer, allowing you to receive notifications even if you haven't opened the app. Please note that you can only change your phone number on your phone. Number: The phone number that's associated with your Rakuten Viber account. To change the name, take a look at the instructions in the How to update my profile article. Name: The name that appears on your Rakuten Viber profile.
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